Information, Advice & Guidance

This qualification is designed for those people who work in, or are looking to work in an information, advice or guidance role such as:

Careers Advisor
Counsellor
Customer Service Advisor
Debt Advisor
Employment Advisor
Help-desk Advisor
Housing Support Worker
Learning Support Worker
Legal Services Support Workers
Peer Mentor.

with a range of employers such as:

local authorities
careers advice services
voluntary sector organisations
student services
citizen advice services
housing associations.

This qualification aims to develop the learner’s knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context.

The objectives of this qualification are to prepare learners for further training and to support a role where learners may give initial information, advice or guidance to others.

Unit 1: Information, advice or guidance in practice
Unit 2: Developing interaction skills
Unit 3: Signposting and referral in information, advice or guidance
Unit 4: Information, advice or guidance – context
Unit 7: Managing information

They fit around work and home life
No exams or fees (dependent on course choice and eligibility)
Available to start all year round
Completed over a set number of weeks
Online and offline study modes
A wide range of courses to choose from
Fully accredited and nationally recognised qualification
Supported by a dedicated assessor (assessors are available for support depending on which course you choose)

Level 2 Online Courses

Our FREE^* online and distance learning courses are flexible so they can fit around work and personal commitments. They take up to 12 weeks to complete and are nationally recognised Level 2 qualifications.

^* Choose a course of your choice and use our postcode checker to see if you are eligible to study the course for free.

Level 3 Online Courses

Our Level 3 online courses are ideal for those who want to start a career in a specific field. As part of the National Skills funding, this course is free to those aged 24 and over if you do not currently hold a level 3 qualification. Alternatively, you can pay in three equal monthly instalments, or you can apply for an Advanced Learner Loan https://www.gov.uk/advanced-learner-loan

Once you have submitted your application, it will be reviewed by the Distance Learning Team.

You will be assigned an assessor who will contact you to discuss your programme, answer any questions you may have about the course, and arrange suitable dates for your learning to take place.

Information, Advice & Guidance

Distance Learning (BPO) · Online / Remote
Available throughout the year

Enquire Apply

Postcode Eligibility

Disclaimer

The information provided about this course was accurate at the time of publication. Course details may be subject to change, often as a result of external factors such as amendments to awarding body or examination board specifications. While every effort is made to ensure that the information on this website remains accurate and up to date, prospective students are advised to confirm course details with the Admissions Team prior to enrolment to ensure the course meets their requirements. The institution accepts no responsibility for any errors or omissions in the information presented.